Privacy Policy & Disclaimer

Last Updated: August 2026

Bennett Property Shop Realty, Brokerage (“Bennett Property Shop Realty,” “Bennett Property Shop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit BennettPros.com, contact us, submit a form, request real estate information, register for communications, or otherwise interact with us.

By providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before collecting, using or disclosing your personal information.

Personal Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Mailing address
  • Postal code
  • Property address
  • Real estate preferences
  • Property search criteria
  • Information relating to buying, selling or investing in real estate
  • Communications you send to us
  • Information submitted through forms on our website
  • SMS/text-message opt-in preferences and consent records
  • Internet Protocol (IP) address
  • Browser, device and website usage information
  • Cookie and analytics information
  • Referral source and marketing attribution information

We limit the collection of personal information to information reasonably required for the purposes identified to you.

How We Collect Personal Information

We may collect personal information when you:

  • Submit a contact or information-request form
  • Request a property showing
  • Request a home evaluation
  • Register to receive listings, market updates or other real estate information
  • Contact one of our agents or staff
  • Subscribe to email or text-message communications
  • Communicate with us by telephone, email, SMS or through our website
  • Attend an event, open house or promotion
  • Use property-search or other interactive features on our website

We may also receive information from third-party platforms or service providers when permitted by law and where appropriate consent has been obtained.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests
  • Provide information about properties and real estate services
  • Arrange property showings, consultations and appointments
  • Assist with buying, selling or investing in real estate
  • Send requested property alerts, listings and market information
  • Provide customer service
  • Communicate with prospective and existing clients
  • Send marketing communications where permitted by law and with appropriate consent
  • Operate, maintain and improve our website
  • Understand website usage and marketing performance
  • Maintain records of communications and consent
  • Prevent fraud, misuse or security incidents
  • Satisfy legal, regulatory and professional obligations

We will not use personal information for a materially different purpose without obtaining additional consent when required.

SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from Bennett Property Shop Realty, we may use your mobile number to send communications relating to real estate services, property inquiries, property updates, appointments, customer service, and other communications you have agreed to receive.

No mobile information will be shared, sold, rented or provided to third parties or affiliates for marketing or promotional purposes.

All categories of personal-information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data, mobile telephone numbers and text-messaging consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

Your consent to receive SMS messages is specific to Bennett Property Shop Realty and is not transferable to another business or organization.

We may use service providers strictly as necessary to facilitate delivery of our text-message program, operate communications infrastructure, provide customer support, maintain records, prevent fraud, or perform other services on our behalf. These service providers may process information only as necessary to provide those services and are not permitted to use your mobile information or SMS consent for their own marketing or promotional purposes.

SMS Consent

Where you expressly opt in to receive SMS/text communications:

  • Consent to receive text messages is not a condition of purchasing real estate services.
  • Message frequency may vary depending on your requests and interactions with us.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP to a text message.
  • You may request assistance by replying HELP or by contacting Bennett Property Shop Realty.
  • Opting out of SMS messaging does not necessarily opt you out of other forms of communication for which we have separate consent.

We maintain records of SMS consent and opt-out requests as reasonably necessary to administer our messaging program and comply with applicable requirements.

Email and Electronic Communications

Where you consent to receive commercial electronic messages from us, we may send information including:

  • Property listings
  • Real estate market updates
  • Buying and selling information
  • Appointment or inquiry follow-ups
  • Brokerage news
  • Promotions or offers from Bennett Property Shop Realty

You may withdraw your consent to receive marketing emails at any time by using the unsubscribe link contained in the message or by contacting us.

Withdrawal of marketing consent will not prevent us from sending communications that are reasonably necessary to complete a transaction, respond to your request or satisfy legal obligations.

How We Share Personal Information

We do not sell personal information.

We may disclose personal information to service providers that perform functions on our behalf, including providers of:

  • Website hosting
  • Customer relationship management systems
  • Information technology services
  • Email communications
  • SMS communications
  • Analytics
  • Data storage
  • Real estate technology and property-search services
  • Administrative or professional services

Such providers are given access only to information reasonably necessary to perform services on our behalf and are expected to protect that information appropriately.

We may also disclose personal information:

  • With your consent
  • To an agent, broker, lawyer, mortgage professional or other professional when you specifically request or authorize the referral
  • To comply with a law, court order, regulatory requirement or lawful government request
  • To investigate fraud, security incidents or misuse
  • To establish, exercise or defend legal rights
  • In connection with a proposed or completed business transaction, subject to applicable privacy requirements

For clarity, mobile telephone numbers, SMS opt-in information and text-messaging consent are excluded from sharing for third-party or affiliate marketing and promotional purposes, regardless of any other provision of this Privacy Policy.

Service Providers and Processing Outside Canada

Some service providers we use may process or store personal information outside Ontario or Canada, including in the United States.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement agencies or regulatory authorities in accordance with applicable law.

We remain responsible for personal information under our control and take reasonable steps to require service providers to protect information appropriately.

Cookies, Analytics and Website Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to:

  • Operate website functionality
  • Remember preferences
  • Understand how visitors use our website
  • Measure traffic and website performance
  • Measure advertising effectiveness
  • Improve our services and marketing

These technologies may collect information such as IP address, browser type, device information, pages viewed, approximate geographic region and referring website.

You may be able to control cookies through your browser or applicable consent-management tools.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected
  • Provide requested services
  • Maintain appropriate business records
  • Resolve disputes
  • Establish or defend legal rights
  • Meet regulatory, professional or legal requirements

When personal information is no longer reasonably required, we may securely delete, destroy or anonymize it.

Safeguarding Personal Information

We maintain reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the personal information in our possession or control.

These safeguards are intended to help protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

No electronic system or method of transmission is completely secure, and therefore we cannot guarantee absolute security.

Accessing or Correcting Your Information

Subject to applicable law, you may request:

  • Access to personal information we hold about you
  • Information about how your personal information has been used or disclosed
  • Correction of inaccurate or incomplete information
  • Withdrawal of consent, where applicable

We may need to verify your identity before fulfilling a request.

Certain information may be exempt from access or deletion where retention or non-disclosure is permitted or required by law.

Withdrawal of Consent

You may withdraw consent for certain uses of your personal information, subject to reasonable notice and any legal or contractual restrictions.

To stop receiving:

  • SMS/text messages: reply STOP
  • Marketing emails: use the unsubscribe link included in the email
  • Other marketing communications: contact us using the information below

Withdrawal of consent does not affect uses or disclosures already lawfully made before your consent was withdrawn.

Third-Party Websites

Our website may contain links to third-party websites or services.

Once you leave BennettPros.com, the privacy practices of those third parties apply. Bennett Property Shop Realty is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements or services.

The current version will be posted on this page with the date of the most recent update.

Material changes may be communicated through our website or by other appropriate means.

Privacy Questions and Requests

Questions, requests or concerns about this Privacy Policy or Bennett Property Shop Realty's handling of personal information may be directed to:

Privacy/Compliance Officer
Bennett Property Shop Realty, Brokerage
1194 Carp Road
Stittsville, Ontario K2S 1B9
Canada

Telephone: 613-233-8606
Toll-Free: 1-855-233-8606
Email: sales@bennettpros.com